These Terms of Service govern your use of comforthomemovers.com and any request, quote, or booking you make with Comfort Movers, a licensed Texas moving company in Plano, TX. By using the site or asking us for a quote, you agree to these terms. If you do not agree, please do not use the site or submit a request.
Who We Are
Comfort Movers is a real, licensed and insured moving company that runs its own trucks and W-2 crews serving Plano, Collin County, and the surrounding North Texas metro. We run our own jobs start to finish and never hand your load off partway through.
- AuthorityUS DOT / MC numbers on file
- State registrationTexas-registered household-goods motor carrier authority
- Cargo coverage$1M on every job
- Service areaCollin, Dallas, Denton, Rockwall, and Grayson counties
Using This Website
You may use comforthomemovers.com to learn about our services, read our service-area pages, and request a quote. You agree to provide accurate information and to use the site only for lawful purposes.
- Do not submit false, misleading, or fraudulent relocation details
- Do not attempt to disrupt, scrape, or gain unauthorized access to the site
- Do not use the site or our forms to send spam or unlawful content
Site content, branding, text, and images are the property of Comfort Movers and may not be copied or reused without our permission.
Quotes Are Estimates Until Confirmed
A quote you receive through the website or by email is a good-faith estimate based on the details you give us. It is not a final contract until we confirm your relocation in writing and you accept it.
What can change a quote
The final price may differ if the actual inventory, access (stairs, elevators, long carries, gated entry, parking), home size, or dates differ from what you described. We tell you before any change takes effect, never after the fact.
- Local jobs are billed at our published hourly rates, with truck, pads, and dollies included
- Flat written rates by home size apply when the scope is confirmed in advance
- Long-distance relocations are quoted as a binding written quote based on inventory and distance
Scope of Our Service
As a licensed Texas mover, we perform the loading, transport, and unloading of your household goods using our own equipment and crews. Specialty work such as pianos or climate-controlled storage is offered as described on our service pages and confirmed in your quote.
- We provide the truck, moving pads, dollies, and trained uniformed crews
- Packing and materials are available as add-on services when requested
- We do not transport hazardous materials, perishables, plants, firearms, cash, or irreplaceable documents
Your Responsibilities
- Provide accurate inventory, addresses, and access details
- Secure parking or building access, including elevator reservations and gated-community entry, where required
- Disclose oversized, fragile, or high-value items in advance
- Be available, or have an authorized adult present, on move day
Liability and Cargo Coverage
Every Comfort Movers job carries $1M cargo coverage. Valuation and claims are handled according to the terms of your written estimate and applicable Texas and federal moving regulations, including released value at $0.60 per pound and an optional full-value-protection plan.
Filing a claim
If an item is lost or damaged in our care, notify us promptly and in writing – generally within the roughly nine-month federal claim window – so we can document and resolve it. Pre-existing damage and items packed by the customer may be treated differently under standard mover valuation rules.
To the fullest extent permitted by Texas law, Comfort Movers is not liable for indirect, incidental, or consequential damages, and our total liability for any relocation is limited to the coverage and valuation terms set out in your confirmed estimate.
Cancellations and Rescheduling
- You may cancel or reschedule by contacting our office as early as possible before your move date
- Any deposit and cancellation terms are stated in your written confirmation before you book
- If severe weather or road conditions, such as a spring tornado watch or a rare ice advisory on US-75 or the Dallas North Tollway, make a relocation unsafe, we will work with you to reschedule
Payment
Payment terms, accepted methods, and any deposit are set out in your written estimate and are due as agreed for the service performed. Hourly local jobs are billed for the time and any add-ons used; flat-rate and long-distance jobs are billed at the confirmed written price.
Disclaimer
The website is provided on an “as is” basis. While we keep our pricing and service information current, content on comforthomemovers.com is for general guidance and does not replace your individual written quote, which controls the terms of your relocation.
Governing Law
These Terms of Service and any dispute relating to your use of comforthomemovers.com or your relocation are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Collin County, Texas.
Changes to These Terms
We may update these terms from time to time. The current version will always be posted on this page with a revised effective date, and your continued use of the site means you accept the updated terms.
Contact Us
Questions about these terms? Email [email protected] or reach our Plano office. To start a relocation, use the quote form on comforthomemovers.com and we will follow up with a flat written rate.